Foodservice channels are how food and beverage products are sold and distributed. These include QSR, HORECA (hotels, restaurants, and caterers), Aged Care, Meal Solutions, Cafes, Schools, and Hospitals. For a food brand seeking sales support, understanding the different channels in foodservice can be beneficial for increasing its market reach.
QSR (Quick Service Restaurants) is a type of foodservice that is a takeaway or online option favoured by Uber Eats, Menu Log and many others.
HORECA (hotels, restaurants, and caterers) is a type of foodservice that provides direct-to-consumer meals. This channel includes full-service restaurants, bars, fast food outlets, catering services, and other similar establishments.
Aged Care is a type of foodservice that provides meals for elderly or dependent individuals living in care homes or assisted living facilities. This channel type typically requires higher-quality food ingredients and unique meal plans for each individual.
Meal Solutions refers to a type of foodservice that provides packaged meals for customers to take away or enjoy at home. Meal Solutions includes ready-to-cook meals, meal kits, and other pre-packaged foods.
Cafes offer a wide range of drinks and snacks to customers. This channel typically serves prepared meals such as sandwiches, pastries, desserts and beverages such as coffee, tea, and juices.
Schools provide meals to students throughout the day. This type of channel usually works with a limited budget and requires special dietary considerations to accommodate the needs of all students.
Hospitals offer a variety of meal options for patients and visitors. This type of channel typically includes cafeteria-style dining and grab-and-go meal options.